Jennifer Reynolds, a nursing assistant in the Cardiac Specialty Unit at Moore Regional Hospital in Pinehurst, is the most recent winner of FirstHealth’s BEE Award.
The BEE Award recognizes employees who go above and beyond to show compassion and extraordinary service, fulfilling the system’s core purpose – To Care for People.
She was nominated for the award by a patient’s family. During their visit to the Reid Heart Center, she used her skills and positive attitude to bring comfort to the patient and her family during a stressful time.
“It was because of Jennifer’s caring and kind spirit that we weren’t concerned,” the family said. “She had a sweet personality and tone when talking to us, and she never left the room without asking our mom twice whether she was OK or if she needed anything. She is truly a dedicated, caring team player.”
Ensuring patients are comfortable and well-taken care of is one of Reynolds’ primary responsibilities. She also assists the registered nurses on the floor by helping to monitor patients and providing direct personal care.
Angela Stone, clinical director for the Cardiac Specialty Unit, said Reynolds is a true asset to the team.
“Jennifer has worked on CSU for years and is extremely deserving of this award,” said Stone in a press release. “She always puts the patients first, shows up to each room with a smile and a kind word and keeps our patients safe. Jennifer is the type of person that our patients remember long after they leave.”
The BEE Award (Beyond Exceptional Expectations) is designed to honor non-nurses who help support nurses in delivering exceptional patient care. Nominations can be made to honor patient care technicians, specialty technicians, respiratory therapists, food and nutrition staff, transport or other colleagues outside of nursing.
Feature photo: Jennifer Reynolds, N.A., (center) is surrounded by her teammates in the cardiac specialty unit, nursing administration and hospital leadership during the presentation of the BEE Award.
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