Duke Energy plans to have more than 6,900 skilled workers strategically placed and ready to respond as Tropical Storm Debby moves through the Carolinas. Heavy rains and strong winds are likely, which could lead to widespread outages.
• Make sure contact information is up to date and communication preferences are noted in your account so you can receive proactive updates from Duke Energy on the status of power outages.Â
• For more tips on how to prepare for storms and how Duke Energy can help, please visit www.duke-energy.com/StormTips.Â
• Additionally, customers are encouraged to download the enhanced American Red Cross Emergency app for weather safety.
The latest version of the app, sponsored by the Duke Energy Foundation, is free, available in English and Spanish, and offers various features, including emergency checklists, interactive maps of open shelters, and the ability to monitor multiple locations for weather alerts.
Reporting an Outage
Customers who experience an outage during a storm can report it in the following ways:
• Visit duke-energy.com on a desktop computer or mobile device.
• Use the Duke Energy mobile app – Download the Duke Energy App from a smartphone via Apple Store or Google Play.
• Text OUT to 57801 (standard text and data charges may apply).
• Call the automated outage-reporting system at 800.228.8485.
For storm or power restoration updates, follow Duke Energy on Twitter (@DukeEnergy) and Facebook (Duke Energy). A checklist serves as a helpful guide, but it’s critical to follow the instructions and warnings of emergency management officials in your area before, during, and after a storm.
Randolph Electric Membership Corporation is also closely monitoring the path of Tropical Storm Debby and is ready to respond to any outages that may occur. Should outages occur, REMC crews will begin assessing damage and restoring service as safely and quickly as possible.
“The cooperative’s top priority is serving members and their communities, and we will do everything we can to minimize disruption to service while keeping members informed and safe,” said Dennis Mabe, CEO of Randolph EMC.
Forecasts show Debby’s potential to bring heavy rain and flooding to the state over the coming days. Because the ground is already saturated in many parts of the state, even moderate wind gusts can cause trees to topple, resulting in downed power lines and outages.
Some simple things you can do now are:
*Make a plan. Outline a communications and evacuation plan for your family. If you have any pets or livestock, include them in your plan.
*Assemble an emergency kit. It should include a three-day supply of non-perishable food, water and medication, as well as any other items you might need in case of a power outage, such as a flashlight, radio and batteries.
*Charge your cell phone. This will allow you to stay connected to emergency and safety updates even if the power goes out.
*Secure outdoor items. Safely store lawn furniture, decorations, toys, garbage cans and other items that can be brought indoors. Tie down larger objects like boats and trailers.
*Fuel up. Fill vehicles before the storm, as a loss of power could put gas pumps out of commission.
To view real time outages, storm tips for all types of severe weather, including preparation check lists, food safety information and more, visit REMC Storm Center.
Understanding precautions associated with downed powerlines is important at any time, but especially during an event such as this. If you should observe downed powerlines, please report it immediately and stay far away from the area. Downed powerlines can carry an electric current strong enough to cause serious injury or death. They can also electrify the ground and nearby objects as much as 30 feet away from the line itself. Additionally, when approaching electric utility crews or emergency responders working on the side of the road, slow down and leave plenty of room between your vehicle and the workers.
For more information on downed powerline safety, please visit the REMC Powerline safety page at https://randolphemc.com/power-line-safety.
Graphics by U.S. National Weather Service Raleigh NC.
Contributed.
