An election’s approach always seems to turn up the emotional heat across the nation, and the United States 2024 elections are no exception. The voices arguing for and against hot-button issues are loud and persistent. Better Business Bureau Serving Eastern Carolinas (BBB) wants you to know that when emotions run high, bad actors look for ways to use people’s passion to trick them.
“Pay extra attention to emails and messages you receive as the elections near. Scammers will try to take advantage of your interest in a candidate or willingness to donate money,” said Mallory Wojciechowski, president and CEO of BBB. “That’s why it’s important to double check emails, URLs and phone numbers to make sure those messages are coming from a legitimate source.”
Scammers prey on emotion. The more people care, the more vulnerable they can be. People participate in polls and surveys because they want to be heard, and scammers can use that desire to build trust. People donate because they want their candidate to win and to improve their country or community, and scammers are more than happy to take advantage of a competitive spirit or big heart.
Elections are polarizing – there are winners and losers, fans and haters. It’s easy to get swept up in the moment and take risks you might otherwise avoid. At BBB, we can’t tell you how to vote, but we can tell you how to spot common scams so you don’t become a victim.
Check your email links
It can seem like once a candidate or political party gets your email address, you hear from them every time you check your inbox. They need your help; they want to know your point of view through a poll or survey, and they urge you to support their efforts and impact the future by donating, participating or sharing information. Candidates are persistent because people want to get involved, to be in the know and to be a part of the process, and campaign emails help them move toward their goals.
Scammers mimic campaign emails not to get your vote– but to obtain your personal information and potentially divert your contributions elsewhere. You might receive a poll, survey or donation request that appeals to your passion, beliefs and desire to take action. There’s a link to click on that survey or a big donation button.
However, that link could really be an attempt to steal your personal information. What looks like a legitimate donation request might actually be an attempt to access your bank account or credit card information.
Before you donate or give personal information, research the organization that reached out, and be wary of people who try to rush you to make a decision. Be especially careful of emails with links. Phishing emails might include a link that takes users to a spoofed version of a candidate’s website or installs malware on your device. Use BBB’s tips for spotting an email scam to be sure it’s real.
If you want to receive more information or visit a site, it’s better to type the official website address into your browser. You can also hover your mouse over hyperlinks and compare the web address that pops up with the legitimate web address.
When fraudsters give you a ring
*Actual campaign supporters call people to conduct surveys or solicit donations. Scammers often do the same thing.
*Criminals pretending to be affiliated with your party or candidate might try to scam you over the phone by asking you to:
*Answer survey questions – then ask for your personal information like your social security number or birthdate. Sometimes, they also offer a prize or gift card in exchange for your time. They may ask you to give a credit card number to cover shipping. How do you know whether that survey is real or fake? Learn how to identify a fake survey.
*Donate funds – and if you give them your account information, they’ve got you. How do you know if the fundraising effort is legit? Find the official website for the campaign. Learn about donating wisely to a crowdfunding campaign.
*Register to vote – Fraudsters might say you’re not registered and offer to help you with the process over the phone, then steal personally identifying information. Here’s how to verify your voter registration.
It’s common for actual candidates to use pre-recorded messages to reach out to the public. Scammers sometimes use voice cloning to make it sound like an authentic message from a candidate and persuade people to donate or share info. After hearing the message, people are redirected or transferred to someone ready to take down their information and use it for nefarious activities.
Trickery by text
Sometimes, scammers will try to contact you via text. You might receive a message that looks like it came from a trusted source, inviting you to participate in a poll or make a donation. Tricksters might be out to get your passwords, account numbers, social security number or other data. Read more about phishing scams and how to identify a fake text message.
Sometimes, con artists send a text about a fake problem. For example, an individual might get a text that looks like it came from their bank, asking if they really made a donation to a candidate, organization or party with a prompt to reply “yes” or “no.” If the person replies no, the scammer calls them and asks for their account login, numbers or password to investigate or dispute the transaction. The person feels fear and an urgent need to act, so they might not think twice about giving up sensitive information. More about fake bank texts.
There’s also the text-your-vote scam. Con artists send text messages urging people to text their vote rather than voting in person or by mail. When voters believe them, they don’t show up to actually vote, and their chance to participate in elections is lost.
Election cybersecurity tips
*Check your links. Never click on a link in an email or text unless you trust exactly where it is going.
*See prizes as a red flag. Legitimate pollsters don’t usually offer a prize for completing a survey.
*Know what pollsters don’t need. They might ask for demographic information or what party you most align with, but they don’t need personal information like birth dates, social security numbers or financial information. No state offers voter registration by phone.
*Don’t answer unknown numbers. Con artists can’t trick you if they can’t get in touch.
*Listen to your gut. If something seems off, protect yourself. If in doubt, check with your local election office.
*Don’t provide information in response to an unsolicited message. The entities that need your account and personal information already have them.
*Do report suspicious activities to BBB’s Scam Tracker.
If you’re wondering about the Do Not Call Registry, there are exemptions for some political calls. Check out the Do Not Call Registry rules as explained by the Federal Trade Commission.
BBB provides tips for understanding and managing cybersecurity risks during the elections and every other season. To learn more, check out our cybersecurity resources page.
Have you encountered a scam? Want to see if anyone else has? Check out BBB.org/scamtracker to look up scams or report one.
For more information, visit bbb.org.
Photo by Sandhills Sentinel photographer Melissa Schaub.
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