Duke Energy apologizes following Christmas power outages

CHARLOTTE, N.C. (AP) — Higher rates are going into effect for Duke Energy customers.

News outlets report that rates are increasing an average of 4.7% across all of the Charlotte-based utility’s customer groups on Tuesday. A typical residential customer’s average monthly power bill will rise to just under $120. That’s an increase of about $6.

The increase varies depending on the rate they pay from an average increase of 3.6% for industrial customers to 4.7% for commercial customers 5.3% for residential customers. The N.C. Utilities Commission approved the new rates earlier this year.

Duke Energy initially requested a significantly larger rate increase to help pay for cleaning up coal ash at its plants but agreed to a settlement earlier this year that will save customers more than $1.1 billion in costs.

Duke Energy serves 1.4 million households and businesses in central and eastern North Carolina and in the Asheville region.

Copyright 2021, The Associated Press. All rights reserved.

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