If you receive a call from someone saying they are Duke Energy, it may be a scam.
According to a news release from law officials, a scam is currently going around Carthage demanding money in order to keep your power on. The scammer will tell you to purchase a prepaid card to make the payment.
The news release said, “If you receive a call from someone who claims to be from Duke Energy and threatens to turn off your energy, hang up, and call Duke Energy directly to inquire about your account.”
You can also report the scam to the Federal Trade Commission at the following website : https://www.ftccomplaintassistant.gov