FirstHealth Home Care has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2023 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high-quality service to their patients. The 2023 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers.
“We are incredibly proud to receive this award for patient satisfaction,” said Connie Christopher, director, FirstHealth Home Care. “This honor reflects the dedication and compassion that our home care team brings to their work each and every day. Our patients are at the heart of everything we do, and we are committed to providing them with the highest quality care in the comfort of their homes.”
With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is proud to partner with so many organizations that put a high value on providing quality patient care, and we are honored to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. These organizations deserve to be celebrated for their commitment to achieving new levels of excellence each and every year,” said Kevin Vogel, President of SHP.
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.
FirstHealth Home Care serves patients throughout Moore, Lee, Richmond, Montgomery, Hoke and Scotland counties. Services include direct nursing care such as disease/medication management and education, IV infusion therapy, wound care, ostomy care, telehealth monitoring and teaching caregivers and supervisors of care.
FirstHealth Home Care also provides physical and occupational therapy, social workers to assist with long-term planning, referrals to community resources and assistance with financial concerns, and home health aides for assistance with personal care. For more information, call (800) 876-2212.
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