New free digital app enhances support for people with substance use disorder

The North Carolina Department of Health and Human Services recently announced its partnership with CHESS Health and Trillium Health Resources to provide critically needed support for North Carolinians working toward recovery from substance use disorders. Through this partnership, NCDHHS will make available CHESS Health’s proven eRecovery program to help thousands of North Carolinians struggling with substance use disorders to achieve long-term recovery.

CHESS Health’s eRecovery program features the Connections app, a smartphone app that provides participants with immediate access to a team of certified peer recovery specialists available 24 hours a day, seven days a week. It offers moderated peer support groups, on-demand digital cognitive behavioral therapy programs and a robust set of recovery tools. This solution is offered free of charge for North Carolinians who choose to enroll through their provider and download the app, funded fully by NCDHHS.

“We know there is no one-size-fits-all model to recovery,” said Kelly Crosbie, MSW, LCSW, Director of the NCDHHS Division of Mental Health, Developmental Disabilities, and Substance Use Services. “We are pleased to provide North Carolinians with an additional, evidence-based tool to support their recovery, when and where they need them.”

This smartphone application is not a substitute for clinical treatment but rather an additional tool that can help people connect with other peers and receive additional recovery supports. 

The CHESS Health eRecovery program will be introduced in phases to more than 100 organizations across North Carolina over the next two years. Organizations offering this solution will include substance use disorders and mental health providers, hospital-based substance use disorders programs, collegiate recovery programs, harm reduction programs, crisis hotlines, mobile response teams, drug courts, re-entry programs, recovery residences, certified community behavioral health clinics and local management entities.

“Our solution offers individuals a continuous ‘connectedness’ that has been shown to reduce feelings of isolation while providing a comfortable space for sharing feelings and celebrating milestones and achievements,” said Hans Morefield, Chief Executive Officer, CHESS Health. “Our Connections app helps individuals to manage risk moments ― triggers, cravings, anxiety and negative thinking ― that occur between visits, so they stay in treatment longer and realize a better, long-term quality of life.”

If you or someone you know is struggling or in crisis right now, help is available. Both the NCDHHS Peer Warmline and 988 are available to anyone, anytime. Call 1-855-PEERS NC (855-733-7762) or call or text 988 or chat at People who speak Spanish can now connect directly to Spanish-speaking crisis counselors by calling 988 and pressing option 2, texting “AYUDA” to 988, or chatting online at or


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