Hospital aims to enhance care by adding virtual care model

FirstHealth of the Carolinas announced the introduction of a virtual care model to serve patients at Moore Regional Hospital in Pinehurst.

Patients and families receiving care on medical neurology and observation units will experience a new, innovative and enhanced level of care through a virtual nurse and a FirstHealth nurse who will partner in their care 24 hours a day, seven days a week.

“We are thrilled to bring virtual nursing to life at Moore Regional Hospital,” said Jacklynn Lesniak, DNP, MSN, R.N., NEA-BC, FirstHealth’s chief nursing officer. “This transformative work truly creates magic for our nurses, patients and families and there is no doubt this innovation will help us in serving our community and delivering on our core purpose – To Care for People.”

FirstHealth’s Virtual Nursing model includes virtual nursing and virtual safety companions, experienced RNs and LPNs who will support the FirstHealth nursing team in care using a dual-stream camera, built-in audio and microphones for direct communication with patients and the health care team. 

This is accomplished through televisions mounted in patient rooms as well as computer-based applications. This program has been developed in partnership with Banyan Virtual Care Technology.

“Virtual care options exploded during the pandemic, and our nursing teams are thrilled to partner with Banyan Medical solutions to offer this sophisticated technology,” Lesniak said. “I know it will be a winning strategy for our nurses and patients.”

Contributed/Courtesy photo.

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