Moore EMS, fire agencies report higher call volumes for ’25

Moore County’s emergency services saw another year of heavy demand in 2025, with EMS units, fire departments, and emergency management teams responding to tens of thousands of calls across the county. Data released in the county’s year‑end review shows increases in calls as the population continues to grow.

Below are statistics for the whole county, along with individual department breakdowns whose numbers were readily available online. 

In 2025, the county’s 911 center reportedly processed 112,531 calls, including but not limited to:

6,754 fire calls
56,339 law enforcement calls
20,664 EMS calls
17,410 categorized as “other.”

The Fire Marshal’s Office and Emergency Management division completed 1,152 inspections and handled 131 incident responses, including fire investigations, search operations, and hazardous materials calls. Staff logged 305 hours of public outreach through CPR instruction, fire and EMS education, emergency preparedness programs, Yellow Dot/File of Life initiatives, community meal events, and Sensory Santa activities.

The county also replaced 175 road signs after adding a new position in September to address ongoing signage needs.

Carthage Fire & Rescue

Carthage Fire & Rescue handled 1,206 incidents in 2025. The department responded to 39 building fires, 133 traffic accidents, four vehicle fires, and 106 false alarms. Medical calls accounted for 484 incidents. Crews also managed 65 outside fires, 231 service calls, and 144 electrical, carbon monoxide, or LP‑gas‑related incidents.

Cypress Pointe Fire & Rescue

Cypress Pointe Fire & Rescue answered 1,394 calls in 2025, an increase of 142 from the previous year. Crews reportedly averaged a 7‑minute, 43‑second response time from dispatch to arrival, with daytime responses averaging 7:23 and nighttime responses averaging 8:21.

Rescue and EMS calls accounted for the largest share of activity, with 696 incidents. Firefighters responded to 177 vehicle accidents and established 16 helicopter landing zones for patient transport. Crews performed CPR eight times and assisted EMS by driving ambulances 53 times. Firefighters also used expanded medical skills seven times, including medication delivery and advanced airway management.

Pinebluff Fire & Rescue

Pinebluff Fire & Rescue responded to 645 incidents in 2025. Among those, the department handled 63 fire calls, 315 rescue and EMS calls, 22 hazardous‑condition incidents, and 81 service calls. Crews also responded to 119 good‑intent calls, 26 false alarms, 18 severe‑weather incidents, and one special‑incident type.

The Pinebluff department also provided a closer look at their busiest times. March was the busiest month with 71 calls, followed by January with 64. Saturdays saw the highest call volume, with Fridays close behind. The busiest hours occurred between 11 a.m. and noon, followed by 7–8 p.m.

Southern Pines Fire & Rescue